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Gnomez
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Solved!

Use setup cartridges that came with the printer

HP ENVY Photo 7134 All-in-One Printer
Android 8.0 Oreo and older

I have just bought a HP ENVY Photo 7134 All-in-One Printer.

The black and colour cartridges that came with it are both labelled as setup cartridges.  After inserting them and turning on the printer, I get the message "Use the setup cartridges that came with the printer".  I cannot proceed past this point in setting up the printer.

Any suggestions on how to fix this would be much appreciated.

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Solved!

Use setup cartridges that came with the printer

Hi @Gnomez

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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