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‎10-08-2019 08:18 PM

HP Recommended
Product: HP OfficeJet 7110
Operating System: Microsoft Windows 8.1 (64-bit)

When i first installed my HP OfficeJet 7110 printer right out of the box it got an error message when i first tested using the setup cartridges, saying "setup cartridge is leaking - BLACK".

I've searched over this forum for the same solution and end-up to one conclusion which is to perform a bypass for this setup cartridge process. The first solution which is to contact HP service center is almost impossible to do considering my current location which is located in rural area.

Please if anyone have any solution for my problem.

I'm really appreciate.

4 REPLIES 4

‎10-08-2019 08:46 PM

HP Recommended

If this is a brand new product, contact HP Technical support # should be 1-800-HPINVENT and they should arrange to courier you a replacement cartridge.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-08-2019 11:17 PM

HP Recommended

This is not a brand new product per-se. This printer had already been purchased by someone sometime ago in which they did't even open the box or use it until they handed me a couple of days ago. I realized this fact after seeing that the warranty date of the setup cartridges itself have already been expired (it expired june last year).

 

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‎10-13-2019 05:40 PM

HP Recommended

please.. does anyone have any solution on how to bypass the cartridge setup.

any advice would be really appreciated.

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‎12-07-2019 03:06 AM

HP Recommended

I've already ordered new set of HP OfficeJet setup cartridge of 933 & 932, and the error message still persisted, saying "setup cartridge is leaking - BLACK".

What on earth is going on with this new printer???

 

can anybody please enlighten me on this matter ?

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