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printer not printing much!

HPOJ3830
macOS 10.15 Catalina

My printer suddenly decided to not print an entire page. It will print the header of an email but not the body of the text. When I try to print a test page a tiny  1/2'' area comes out with red/yellow/blue bars and a couple parentheses in dark gray. Thinking maybe the black ink is out, though supply levels still read good. Thanks for any input:)

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printer not printing much!

@Emmybme, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

To be able to assist you better, I'd like to know the following-

  • What happens when you print from other applications?
  • Does the print preview look good?
  • Does copying work fine on the printer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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