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when I attempt to print I get the message configuration error

‎01-22-2020 09:29 PM

Product: : lenovo a540
Operating System: Microsoft Windows 10 (32-bit)

When I try to print from my desktop I get  the message : configuration error Ox8007007e. I ran diagnostics for the printer and also the desktop and they find no problem.  I disconnected the printer, removed the ink, reconnected and still get the same result.  Is there anything else I can do?

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when I attempt to print I get the message configuration error

‎01-27-2020 12:38 PM

@Lana57

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂


I am an HP Employee

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