Cannot find security key on HP OFFICE JET 3830

[Angel50_]

tRYING TO SET UP PRINTER WITHOUT A "WIRELESS NETWORK"  JUST BOUGHT A USB 2.0 CABLE AND CONNECTED IT; PRINTER IS IN AN "ERROR" STATE.   NOW WHAT?

[Dvortex]

Hello, @Angel50_ - Hope you are well 🙂

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

I see that you are having issues while printing to your Officejet printer from your Chromebook. I would like to help 🙂

First, try installing the HP print app to your Chrome. Install it here: https://chrome.google.com/webstore/detail/hp-print-for-chrome/cjanmonomjogheabiocdamfpknlpdehm?hl=en...

Now use the USB cable and check.

Also, do you have a wireless network / router to which your Chromebook and the printer can be connected? If so, we can easily print from the Chromebook by adding your printer as Cloud-ready printer. Follow the steps below:

1.  First, make sure the printer is connected to your wireless network. If not already connected, follow the steps here: http://bit.ly/2z9vcHh 
   
    
2. Now, we need to setup the cloud ready printer to your Chromebook.

   • Open the Chrome browser , and then sign in to your Google account.

   • Click the Chrome menu icon , and then select Settings from the drop-down menu.

   • In the Settings window, scroll down and select Show advanced settings....

   • Scroll down to Google Cloud Print, then click the Manage button.

     Google Cloud Print detects any printers on the network. Select your printer and then register your printer.

Now, you can easily print from your Chromebook using the Google cloud print. Check http://hp.care/2cYVMZ9 for detailed instructions.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

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