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HP Recommended
Ink Advantage 3775
Microsoft Windows 10 (64-bit)

Hello,

Bought the printer 2 days ago, when I put in the power cable today the power light didnt lit and the lights 9 and 10 are litted and red, the printer is not found in both wireless and usb cable

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2 REPLIES 2
HP Recommended

Hello, @Graubera – Hope you are well 🙂

 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

I see that you are having issues with the Deskjet printer. Do not worry, I found a wonderful document to help you fix the issue.


Check http://hp.care/2pdI5eD  to troubleshoot and fix the issue. Follow the steps which are listed under the blinking lights pattern you are experiencing with the printer.


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Hello there,

Thank you for your answer, but none of then matched the problem that I described,  my printer has the light 9 and 10 lit and red, is there any other solution?

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