• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎07-08-2019 10:06 PM

HP Recommended
Product: OfficeJet Pro 8030 Series
Operating System: Microsoft Windows Server 2019

The printer doesn’t want to print in color from a Mac. It’s a OfficeJet pro 8030

1 REPLY 1

‎07-11-2019 11:25 AM

HP Recommended

@Kamilah333, Welcome to the HP Support Community!

 

Which Version of Operating system are you using?

Which application are you using to print from?

Have you tried printing different types of documents like PDF, Word or Emails and check?

Try making a Standalone Color copy and check if that works. From this, we can conclude if it a driver issue or a hardware issue.

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.