instant Ink stopping my printer from working

[Cleeta]

I had to change my bank card and instant ink stopped my printer from working, I want to cancel instant ink, and I need to get my printer working again it says to contact instant ink before it will work again, and I'm trying to resolve this, I just want to cancel it for both of my printer's an hp officejet 4520 and a hp officejet 4650, instant ink has blocked both of them.

[Riddle_Decipher]

@Cleeta

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand your instant ink is stopping the printer from working,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you considered changing the bank account on your HP Instant Ink account?

(Click here for details on how to get the job done)

That said, if you want to cancel the account, here's what you need to do:

You can cancel enrollment in HP Instant Ink at any time without penalty. Before you cancel the service, read the following information carefully:

• HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

  If you do not have the postage-paid envelope provided by HP, go to Recycling HP Instant Ink Cartridges to order an envelope.*

• There is no pro-rated reimbursement for the remainder of your billing period.

• Your service continues until the end of your current billing period.

• If there are any charges for additional printing, your credit card is charged. Depending on when you cancel, the charge might appear the following month.

*Cartridge recycling is not available in Italy. Follow local regulations to dispose of cartridges responsibly.

   NOTE:

Your HP Instant Ink service cannot placed on hold. If you are gone for a month or less, your account rolls over up to your monthly plan pages total for one month. If you must be away for an extended period of time and do not want to be charged for the HP Instant Ink service during that time, you need to cancel the service and then re-enroll when desired. If you cancel your account and re-enroll, all free promotional months and rollover pages are forfeit, even if you re-enroll.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.