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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2016 12:01 AM

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My laptop is constantly rebooting during start up fter attempting to restore my laptop..

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7 REPLIES 7

‎08-16-2016 09:28 AM - edited ‎08-16-2016 09:35 AM

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Please check if there is a HDD error. Also try to boot into Safe mode

ProfDumbledore
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‎08-16-2016 09:43 AM

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Thanks for replying!  That worked!

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‎08-16-2016 09:59 AM

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I'm having the same problem. What is safe mode?

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‎08-16-2016 10:35 AM - edited ‎08-16-2016 10:38 AM

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Hi Meg. Safe mode is a diagnostic mode of windows which utilises minimal essentials to boot up. Please let me know which operating system is used  by your PC.

 

ProfDumbledore
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‎08-16-2016 11:08 AM

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Hi! Trouble replying!

ProfDumbledore
I work on behalf of HP

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‎08-16-2016 11:13 AM

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http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/safe-mode/m-p/5178991#M304471

 

Please let me know if this helps you.

ProfDumbledore
I work on behalf of HP

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‎08-16-2016 11:46 AM

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Thank you for your response. I am adding new information to this message. 🙂

ProfDumbledore
I work on behalf of HP

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