• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎08-31-2018 11:40 AM

HP Recommended
Product: HP LaserJet 600 M603
Operating System: Microsoft Windows 7 (64-bit)

I had the error message on my Office Printer. The printer stopped printing and will not turn off using the power button. Is anyone familiar with it? 

 

Error: 49.23.D3 ERROR To continue turn off then on

Model: HP LaserJet 600 M603

 

1 REPLY 1

‎08-31-2018 12:39 PM

HP Recommended

See the following article on HP Laserjet 49 errors:

http://www.printertechs.com/printer-troubleshooting/403-49-error-hp-laserjet-all-models

 

For me 49 errors are most frequently bad print jobs stuck in a print queue somewhere.  Finding and removing the bad print job usually resolves the problem.  If users repeatedly create bad print jobs then a driver switch is normally required to get the printer to process the print job correctly.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.