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- HP Community
- Printers
- LaserJet Printing
- 49. ff95 service error

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06-19-2019 07:21 AM
Hello. Please i need a support from you, my Hp Printer, HP Laserjet 2430 was working perfectly well before now. i got this error message (49. ff95 service error) immediately i used it to print a document.
What I can do to solve this problem
06-19-2019 11:12 AM
Might be a bad formatter board:
https://h30434.www3.hp.com/t5/LaserJet-Printing/49-FF05-Service-Error/td-p/5621505
It could be firmware related, in which case the best option is also to swap the formatter board:
http://www.fixya.com/support/t21728050-49_ff95_service_error
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06-19-2019 08:23 PM
Most likely the document you tried to print cannot be processed by the printer. This is a common problem when trying to print PDF or Web Page documents.
Go to your printers print queue, cancel the document.
Power the printer Off.
Disconnect the data cable from the printer.
Power the printer On and wait till it comes Ready. If it comes Ready and you can print an internal test page from the printer, then the printer is OK.
You should check to make sure the printer has the latest firmware version installed. This will help minimize 49 errors, but not eliminate them. If you try to print the same document again with the same 49 error result, it is a problem with the document. Typically a font in the document that the printer can't process. If it's a PDF, you can go into the Advanced Tab and select "Print as Image" option and print your document. If it's a web page, you can save it as a PDF and then print as an image.
Sometimes deleting and installing a new printer driver can also help.