50.B1.11 , 50.B7.11, and 50.B3.11 High temp errors

[rt67]

Good Day all, has anyone seen these error codes, 50.B1.11 , 50.B7.11, and 50.B3.11 High temp errors? I can not seem to find them in the manuel. The mfp will stop and say high temp cooling...... after a few minutes it will start functioning like normal. Thanks

[davidzuts · Accepted solution]

An error with the fuser has occurred.

• W = Fuser error code
  A: High fuser temperature 2
  B: High fuser temperature 3
  1: Low fuser error temperature error
  2: Fuser warm-up failure
  3: High fuser temperature 1
  4: Fuser power supply driving circuit error
  6: Open fuser, breaking of a heater wire
  7: Fuser pressure-release mechanism failure
  8: Low fuser temperature 2
  9: High fuser temperature 2
• X = Fuser mode
  0: Photo paper 1, 2, 3, Designated paper 2, 3, or NA, typed or Auto Sense
  1: Auto Sense (Normal special case distinguished from typed Normal)
  2: Normal, typed (not Auto Sense)
  3: Light paper 1, 2, or 3, typed or Auto Sense
  4: Heavy paper 1, typed or Auto Sense
  5: Heavy paper 2, typed or Auto Sense
  6: Heavy paper 3, typed or Auto Sense
  7: Glossy paper 1, typed or Auto Sense
  8: Glossy paper 2, typed or Auto Sense
  9: Glossy paper 3, typed or Auto Sense
  A: Glossy film, typed or Auto Sense
  B: Transparency, typed or Auto Sense
  C: Label
  😧 Envelope1, envelope2, or envelope3
  E: Rough (designated paper 1), typed or Auto Sense
  F: Reserved for future fuser mode
• Y = Previous printer sleep state
• Z = Next printer sleep state
  0: Printing
  1: Standby level 1 (no temperature control)
  2: Standby level 2 (high temperature control)
  3: Standby level 3 (middle temperature control)
  4: Standby level 4 (low temperature control)
  5: Middle sleep
  6: Deep sleep
  F: Off

Recommended action

1. Remove and then reseat the fuser.

      NOTE:

   Make sure there is no residual paper in the fuser.

      CAUTION:

   The fuser might be hot.

2. Ensure the printer is not located in front of a vent or window where cool air may interfere with the ability of the fuser to heat up.
3. Check the power source. Make sure the power source meets the printer requirements.

      NOTE:

   If possible, isolate the printer to a dedicated circuit to eliminate the power source as a potential problem.

      NOTE:

   If the power source does not meet the power frequency requirement of 43 to 67Hz, the fuser temperature control may not work correctly.

   Ensure the paper type being printed on matches the paper type selected in both software driver settings and through the control panel.