-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- CP2025 - send to printer, light flashing long time, no print...
Create an account on the HP Community to personalize your profile and ask a question
02-07-2020 02:34 PM
Send to cp2025 printer, the light flashing take forever to print. I can feel the printer apparently struggle. I don't know what wrong with that. Hope you can help me out.
Solved! Go to Solution.
Accepted Solutions
02-07-2020 05:31 PM
Proud myself... printer work now... it is sticky solenoid is the problem. Wow...proud myself to save $$$$ for service or buy new printer. Whew!!
02-07-2020 02:41 PM - edited 02-07-2020 03:13 PM
Hello,
Your printer is an HP Color LaserJet 2025dn, please connect it with an Ethernet cable.
Proceed as follows, to install your printer:
Download and install the HP Printer Drivers v5.1 for OS X.
On the Apple menu, click System Preferences.
On the View menu, click Printers & Scanners.
Click on the + sign to add the printer.
In the Use field, scroll down the list to choose Select Software....
In the search field type 2020, then select HP Color LaserJet CP2020 Series.
Validate then try to print.
In case of need, do not hesitate to contact us.
Best regards,
02-07-2020 03:18 PM - edited 02-07-2020 03:19 PM
Thanks for your return,
I welcome you to the English HP community support.
Unfortunately, this error code "CP2025 sticky solenoid" confirms a hardware problem with the printer.
I don't know if the expert and friend @ShlomiL could help you with this issue.
Do not hesitate to contact us if needed
Best regards,
Didn't find what you were looking for? Ask the community