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HP Recommended
Color Laser Jet Pro M252dw
Microsoft Windows 10 (64-bit)

Can't close tray 2 on Color LaserJet Pro M252dw. Added paper and drawer will not go in all the way. Sticks out about 2 inches. It's been fine for 2 years.

1 REPLY 1
HP Recommended

Sounds like you have accidentally set the tray stop for legal. See this post for information, post is about a 477 but they use the same tray setup. https://h30434.www3.hp.com/t5/LaserJet-Printing/PAPER-TRAY-WILL-NOT-CLOSE-ON-HP-Color-LaserJet-Pro-M...

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