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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello,
What is the exact model of your printer (e.g. CB747A)?
To locate this Product Number P/N: this document.
Please update the printer firmware. To do so, please refer to this document.
What operating system are you under? (e.g. Windows 10 or macOS 10.14)
Don't hesitate to ask us if you need us.
Best regards,
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