Re: Date/time reset to default after power up - HP Support Community

downunderer · ‎09-15-2019

When I reboot the printer, the date/time are reset to default values.

Is there something wrong with my printer?

SHThompson · ‎10-15-2019

Sounds like something wrong to me, the date and time should be maintained through a normal reboot.

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Repairatrooper · ‎10-15-2019

There is a clock battery on the main board that will charge up after the unit has been plugged in for a day or two.

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downunderer · ‎10-15-2019

My unit has been plugging in for more than a month and it still loses the date.

Repairatrooper · ‎10-15-2019

Ok, that is out then. When you say resets to default can you explain more of what that means please? It sounds like a hardware issue but might be linked to time and date settings if you have the system set to coordinate time with an NTP and that server is not available or has incorrect time set on it.

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downunderer · ‎10-15-2019

It resets to 2001-01-01

Repairatrooper · ‎10-15-2019

I would arrange warranty service as that really looks like a bad formatter.

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Creatino · ‎11-16-2019

I have the exact same problem. Reset at power cycling. No setting to correct date later.

Repairatrooper · ‎11-16-2019

What printer do you have? I suggest you start a new topic with more details as it will likely get more views and help.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Creatino · ‎11-17-2019

I found this thread from searching on the name of my printer. M479dw. So I have the same kind of printer as the thread starter and exactly the same error.
So I do not see any use of start a new thread in this manner.

Your post cannot be a solution, when there is no solution to the problem in your answer. To start a new topic, is not a solution. 😉

Date/time reset to default after power up

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