E3 after paper jam on M1132

[GIGA_MOZ]

hello, 

I have laserjet M1132 MFP with E3 error there is no paper jamed inside, i tried to clean the tonner sensor inside the printer but no result,

When i switch on the printer does not make any move inside only appear E3 when i remove the tonner came E2;

The main problem to sort is E3...

Thank you

[X-23]

Hey @GIGA_MOZ,

Welcome to the thread! 🙂

I see that you're getting an E3 error on the front panel of your HP LaserJet Pro M1132 Multifunction Printer. I'd like to assist you today with resolving this issue.

Now, the E3 error indicates that the print cartridge is missing or is not installed correctly. The E2 error indicates that a door is open. You're likely seeing the E3 toner error switch to the E2 door open error when you remove the toner because the door is actually open. Therefore, the issue at hand is a cartridge detection issue or empty toner issue.

Because you've already cleaned the toner area, I'd suggest rocking the toner cartridge to redistribute toner inside the cartridge. Should the toner error persist, can you please try a new cartridge in your printer?

Let me know if rocking the toner or replacing the cartridge resolve this issue. You may also click the 'thumbs up' icon below to say "thanks for helping!" Good luck! 🙂

[HP-Forum_MH1]

Hi my printer is HP MFP1132 model and encountered with error code E3, tried to check the printer and no paper stuck in the printer. switch on and off many times and still unble to get it work. Please help how to resolve the issue.

thank you.

Michelle

[TeamHC]

Hi,

Could you please send me all troubleshooting steps via Private message.Getting same error in more than printers.

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@X-23 wrote:

Hello @fawwon,

Welcome to the HP Support Forums!

I understand that you're getting an E3 error on the front panel of your HP LaserJet Pro M1132 Multifunction Printer. At this point I am going to send you a Private Message with the instructions on how to perform the NVRAM Programming Reset on your printer.

Please refer to your Private Messages for further instructions. Good luck! 🙂

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[Pbassey]

Please I have the same exact problem Kindly help me resolve too Thank you

[Pbassey]

kindly send me Private Message with the instructions on how to perform the NVRAM Programming Reset on your printer.

as I have the exact same issue and its urgent 

Thank you so much 

[Pbassey]

I have the exact same issue and its urgent 

kindly send me Private Message with the instructions on how to perform the NVRAM Programming Reset on your printer.

Thank you so much