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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
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HP Recommended
- 51.00.23 Yellow laser/scanner error
- Turn the printer off, and then on.
- If the error persists, check that the 5V Interlock switch (SW1) is working correctly.
note:
Both front and right doors share SW1. Ensure the flags that activate the switch are not broken. Replace the appropriate door if a broken flag is found.Part numbers:Front doorRM2-0200-000CNRight doorRM2-0208-010CN - If the error persists, replace the affected laser/scanner.For instructions: See the Repair Service Manual for this product.Part number: CZ248-67913
- If the error persists, check the flat flexible cable connection at the laser/scanner and connectors J110 and J111 on the DC controller.
I hope this may help,
Cheers!
HP Recommended
51 errors are typically Laser Scanner related. I do not have access to my service documentation at the moment but will post back in 2 hours with exactly what that error means.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
1,055
275
108
HP Recommended
- 51.00.23 Yellow laser/scanner error
- Turn the printer off, and then on.
- If the error persists, check that the 5V Interlock switch (SW1) is working correctly.
note:
Both front and right doors share SW1. Ensure the flags that activate the switch are not broken. Replace the appropriate door if a broken flag is found.Part numbers:Front doorRM2-0200-000CNRight doorRM2-0208-010CN - If the error persists, replace the affected laser/scanner.For instructions: See the Repair Service Manual for this product.Part number: CZ248-67913
- If the error persists, check the flat flexible cable connection at the laser/scanner and connectors J110 and J111 on the DC controller.
I hope this may help,
Cheers!
HP Recommended
Open the front door and make sure that callout 1 and 2 in the photo below are both present. Callout 1 opens the shutter that covers the scanner when the door is open and I have had these fall off.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
6
1
0
HP Recommended
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