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HNN156
New member
2 1 0 0
Message 1 of 6
3,806

Solved!

Error message when printing a PDF file: 'PCL XL Error Subsystem: IP, Error: InsufficientMemory'

HP Recommended
HP LaserJet 5220 Series
Microsoft Windows 10 (64-bit)

 

Hi

When we tried to print a PDF file , we had an error message saying “Error Insufficient Memory”

I included all info regarding of our printer.

Please pointing out what am I missing?.

Thanks for helping us.

HNN156


  1. Product Name and Number (please do not post Serial Number)
    • Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
  • HP Laser Jet 5220 Series.
  1. Operating System installed (if applicable)
    • Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit

- Windows 10 Pro.
3. Error message (if any)
• Example: ""Low disk space"" error in Windows

- 'PCL XL Error Subsystem: IP,  Error: InsufficientMemory'
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

  • No changes
1 ACCEPTED SOLUTION

Accepted Solutions
tonerspills
Level 7
686 346 55 121
Message 2 of 6
HP Recommended

What program were you trying to print the .pdf file from. Some people have problems trying to print pdfs from Microsoft edge, which is the default web browser in Windows 10. I've also seen people have issues trying to print pdf's from chrome and Foxit.

 

It could be the particular pdf you are trying to print is corrupt. You may have better luck printing from a program like Adobe reader DC.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

View solution in original post

5 REPLIES 5
tonerspills
Level 7
686 346 55 121
Message 2 of 6
HP Recommended

What program were you trying to print the .pdf file from. Some people have problems trying to print pdfs from Microsoft edge, which is the default web browser in Windows 10. I've also seen people have issues trying to print pdf's from chrome and Foxit.

 

It could be the particular pdf you are trying to print is corrupt. You may have better luck printing from a program like Adobe reader DC.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
HNN156
Author
New member
2 1 0 0
Message 3 of 6
HP Recommended

Hi Tonerspills,

Our PDF files are created by AutoCAD.

I will try to print from Adobe and will keep you posted.

Thanks, Tonerspills.

Hnn156

martic329
Level 1
8 2 0 1
Message 4 of 6
HP Recommended

it is a pdf but it printed 7 of 9 pages before I got the error.  I've printed PDF documents before without a problem.   I'm using an Officejet 8210 PCL6. I tried in Edge and Chrome. It does print Word documents.

Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,302
Message 5 of 6
HP Recommended

Hi @martic329

Welcome to the HP Support Community. I'd be happy to assist you.

 

If you are able to print word documents fine, this could be an application-specific issue.

 

Try updating the Adobe Reader or reinstalling it.

 

Alternatively, print the PDF file as an Image

Refer to this document to know how.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

martic329
Level 1
8 2 0 1
Message 6 of 6
HP Recommended

It wouldn't let me select accept as a solution.

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