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- Re: Firmware corrupt ready 2 download - cp1525nw

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05-01-2019
05:26 AM
- last edited on
05-12-2019
08:13 AM
by
Cheron-Z
I have the same problem. Would you send me this instruction as a private message please?
Thank you
Solved! Go to Solution.
Accepted Solutions
05-12-2019 01:27 PM
Hi @RosiEmi
Welcome to the HP Support Community.
I have sent you a private message with the steps to perform a reset. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
05-12-2019 01:27 PM
Hi @RosiEmi
Welcome to the HP Support Community.
I have sent you a private message with the steps to perform a reset. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
07-27-2019 01:22 AM - edited 07-27-2019 01:24 AM
My printer just went offline today. The 2 line LCD on my HP 451DW printer says "Firmware Corrupt Ready 2 Download". Tried pressing the right arrow and pink cancel button when turning the printer back on to no avail. Are there directions to reset the printer to factory mode? I need help, please! I am running Mac OS v.10.13.6.