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- HP Community
- Printers
- LaserJet Printing
- HP Color LaserJet flow MFP M880 staples every print job

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12-14-2017 12:42 PM
I have a department that recently received a new HP Color LaserJet flow MFP M880 with the stapler stacker mailbox. Currently it has the HP Color LaserJet flow MFP M880 PCL 6 <+> HP Color LaserJet flow MFP M880 - STAPLER driver and when a user prints out anything it staples the sheets when it prints. In order for it not to staple, I have to manualy check "none" for staples in finishing section of properties. We have another printer using the same drivers and it is not happening to that one.
I also connected to the printer itself via IP address and tried looking around if there is a setting that I have overlooked where it is checked to staple all the time by default.
Any help would be appreciated, Thanks!
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Accepted Solutions
12-14-2017 12:58 PM
I looked up the steps on my M830 so they should translate over to your M880:
1. Sign into the EWS
2. Navigate to General > Control Panel Administration > Administration > Stapler/Stacker
3. Change the Stapling option to None
You can find the same steps under the M880 User Guide for the stapler stacker on page 77:
http://h10032.www1.hp.com/ctg/Manual/c04461165
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12-14-2017 12:58 PM
I looked up the steps on my M830 so they should translate over to your M880:
1. Sign into the EWS
2. Navigate to General > Control Panel Administration > Administration > Stapler/Stacker
3. Change the Stapling option to None
You can find the same steps under the M880 User Guide for the stapler stacker on page 77:
http://h10032.www1.hp.com/ctg/Manual/c04461165
Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.
Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.