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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- LaserJet Printing
- HP Color Laserjet MFP M227 dw stuck the toner drawer

Create an account on the HP Community to personalize your profile and ask a question
11-16-2019 02:33 PM
Welcome to HP support community.
Here are the steps to replace the toner
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Lift the scanner assembly, and then open the top cover.\
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Lift the scanner assembly -
Open the top cover
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Remove the toner cartridge.
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Recycle the old toner cartridge.
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Remove the new toner cartridge from the box and packaging shell.
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Align the new toner cartridge with the tracks inside the printer, and then push the toner cartridge until it is firmly seated.
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Close the top cover, and then lower the scanner assembly.
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Close the top cover -
Lower the scanner assembly
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Refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee