HP LaserJet M1212 nf MFP - problem print windows 10

[BrezaX]

Greetings!

I have a problem printing documents ..
Prints a header and repeats all over the paper ...
I'm using Office 2010.
All other actions work fine ... Only the print of the document makes a problem ..

Here are pictures of what it looks like….

Please I need help….

[Betty0610 · Accepted solution]

@BrezaX

Welcome to the HP Support Community.

If this only happens with Microsoft office, this is an application issue and would recommend to uninstall and reinstall the Microsoft Office or contact Microsoft regarding this.

If this happens with other applications too, try these steps:

Let's try to do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[BrezaX]

Thank you it's work, good job....

[Riddle_Decipher]

@BrezaX That's awesome, I'm glad it is,

Let us know if you need anything else and have an awesome day, ahead.