11-22-2008 05:35 PM
Bob Headrick, Microsoft MVP Printing/Imaging
I am not an employee of HP, I am a volunteer posting here on my own time.
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12-01-2008 12:08 PM
12-01-2008 08:22 PM
May be you can try to perform partial reset by :
- Disconnect the power cord from the back of the product, and then wait for 20 seconds.
- Press and hold # and 3 on the product control panel while connecting the power cord to the back of the product.
- Release the buttons when the product turns on. The reset is complete.
12-03-2008 05:13 PM
The partial reset didn't work with my 7410. Is there a "full" reset? I get the HP invent startup screen for about 20 seconds and then the screen goes blank for 5 seconds and then repeats - it never boots up.
12-04-2008 08:22 AM
12-04-2008 09:18 AM