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This printer will print the colors on the whole page, but will only print black on the last 1/2 inch of the paper. I have tried all the online solutions as far as cleaning the overflow tray, running all the cleaning tools available on the printer, etc. Can someone tell me if this is a fixable problem or if I need to pitch the printer? If it is fixable, how? Thanks!
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Accepted Solutions
HP Recommended
A line that sharply defined typically means that the printing dies for that section have failed and replacing the print bar is the only solution. That part is more costly than replacing the printer. This assumes that you have run all levels of cleaning with no black ink at all showing.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
A line that sharply defined typically means that the printing dies for that section have failed and replacing the print bar is the only solution. That part is more costly than replacing the printer. This assumes that you have run all levels of cleaning with no black ink at all showing.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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