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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Most likely a failed harddrive. You do not need the service pin to deal with this. Shut down the printer, power on, watch the HP logo closely and when you see a line start under the logo, touch the logo. This will take you to the preboot menu from there go Administrator>diagnostics and run the diagnsotics tests. It should tell you what is wrong, in this case it is 99% the harddrive. If you are not concerned about encrypted data you can use any 2.5" sata harddrive in place of the Self encrypting drive installed as stock by HP.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
2
0
0
HP Recommended
HP Recommended
Most likely a failed harddrive. You do not need the service pin to deal with this. Shut down the printer, power on, watch the HP logo closely and when you see a line start under the logo, touch the logo. This will take you to the preboot menu from there go Administrator>diagnostics and run the diagnsotics tests. It should tell you what is wrong, in this case it is 99% the harddrive. If you are not concerned about encrypted data you can use any 2.5" sata harddrive in place of the Self encrypting drive installed as stock by HP.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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