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- How do I reset the secure password or do a Factory Reset on ...

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01-25-2016 06:03 AM
Hi @smartechjhay,
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Hope this helps!
“Please click the Thumbs up icon below to thank me for responding.”
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
01-27-2016 07:07 AM
Hi @Frankiesiac,
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Hope this helps!
“Please click the Thumbs up icon below to thank me for responding.”
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!