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‎01-02-2019 05:25 AM

HP Recommended
Product: HP Color LaserJet Enterprise M552dn series

Hello,

 

I just installed the printer but I 'have done somthing wrong, I directly connect the print to the network before I turn on the printer, the results, I can't access to the main menu, it's asking me a password for sign in. and I can't setup the IP adress of the print.

I search really hard to find the cold reset process of my printer but none.

 

If you can help me,

Thank you !

Chris601

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-02-2019 07:43 AM

HP Recommended

Hi Chriss601,

 

I have just sent you a private message with the instructions. Check your inbox.

 

Cheers



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

2 REPLIES 2

‎01-02-2019 07:43 AM

HP Recommended

Hi Chriss601,

 

I have just sent you a private message with the instructions. Check your inbox.

 

Cheers



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

‎11-27-2019 02:40 AM

HP Recommended

Please could you send me the instructions also as i'm struggling to get the reset to actually work as i'm locked out of the admin panel on the web server. 

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