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HP Recommended
HP E77830

Dear Team

How to read meters on usage counter. Especially "others" count? what does "others" mean? Attach below. In this case, we use local quota services. in the settings, for guests and others no quota is given. but there is a calculation for user "others". Thank you.

 

Counter 1 

Counter 2 

Regards

 

Andrias

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you refer to the documentation that I provided it explains it.

 

NOTE: 

There are three default users after Quotas are enabled. As new device users are created, they will automatically display here with the default credits set at the top of the page. As features are enabled (Incoming Fax, ePrint, etc.) are enabled, those names will also display here.

 

Guest: This account is for any jobs done at the printer that is requested by a non-authenticated user (a user without a User Access Code)

 

Others: This is less common and is used when a user is authorized, but in a way not recognized by Server-less Job Accounting and Local Quota (Example: User logged in through third party solution, but no User Access Code provided)

 

Administrator: This is for the printer administrator account

 

Incoming Fax - This is for tracking and possibly limiting any incoming faxes to the printer

 

ePrint: This is for tracking and possibly limiting the HP ePrint service
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4
HP Recommended

If you have not configured your access control settings properly, people will still be able to print to the device, the other category is anyone who was not recognized as a valid user. You must make sure to uncheck quest for any function you do not want unregistered users to have access to. Check this link for full details on configuring properly https://support.hp.com/us-en/document/c05389365

 

 

Repairatrooper_0-1624590685063.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

For the settings, everything is locked

 

Lock 1 

Lock 2 

And what is "others" mean on counter?

 

HP Recommended

If you refer to the documentation that I provided it explains it.

 

NOTE: 

There are three default users after Quotas are enabled. As new device users are created, they will automatically display here with the default credits set at the top of the page. As features are enabled (Incoming Fax, ePrint, etc.) are enabled, those names will also display here.

 

Guest: This account is for any jobs done at the printer that is requested by a non-authenticated user (a user without a User Access Code)

 

Others: This is less common and is used when a user is authorized, but in a way not recognized by Server-less Job Accounting and Local Quota (Example: User logged in through third party solution, but no User Access Code provided)

 

Administrator: This is for the printer administrator account

 

Incoming Fax - This is for tracking and possibly limiting any incoming faxes to the printer

 

ePrint: This is for tracking and possibly limiting the HP ePrint service
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

OK i will check it again

Thank you for you answer

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