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- HP Community
- Printers
- LaserJet Printing
- How to factory reset HP laserjet pro MFP 125a

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01-06-2019 07:31 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to reset your printer.
Don't worry, I'm here to help! I have sent you a private message with the steps to reset the printer.
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Hope this helps!
Let me know how that goes.
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Have a great day ahead 🙂
Asmita
I am an HP Employee
07-19-2019 08:24 AM
Thank you for posting your query on HP Community.
I have sent you a Private Message with the steps to perform a Semi-Full Reset on the printer.
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Jeet_Singh
I am an HP Employee
02-17-2020 06:19 AM
@Paul6661, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
02-28-2020 11:40 AM
Thanks for replying!
As per the manual, the steps I provided are applicable to the HP Laserjet Pro MFP M125a printer series. There are two sections which differentiate the steps, one with touch control panel and the other with the LCD panel.
Try again, if the issue persists I'd recommend you reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee