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‎03-16-2020 09:30 PM - edited ‎03-16-2020 09:30 PM

HP Recommended
Product: M428fdn
Operating System: Microsoft Windows 10 (64-bit)

Hi. Does anyone know how to factory-reset the M428fdn LaserJet Pro from the touch screen? I currently don't have network access to the printer web UI.

 

Thanks in advance.

JD

7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2020 12:36 AM

HP Recommended

I've sent you a private message with the instructions since it is only for your model and not others, so others don't use it on the wrong model printer.

 

Please click “Accept as Solution” if you feel my post solved your issue.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

View solution in original post

3 REPLIES 3

‎03-17-2020 12:36 AM

HP Recommended

I've sent you a private message with the instructions since it is only for your model and not others, so others don't use it on the wrong model printer.

 

Please click “Accept as Solution” if you feel my post solved your issue.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

‎03-17-2020 08:30 AM

HP Recommended

Thank you. I will forward this off to my user and reply here with the results.

 

Thanks again.

‎03-17-2020 11:35 AM

HP Recommended

For future reference:

 

https://support.hp.com/us-en/document/c03296578

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