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- How to remove broken protection strip in toner cartridge?

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08-11-2019 08:11 AM
When I replaced a toner cartridge I removed the orange-coloured plastic parts. Instead of pulling the entire protection strip out from the side, I accidentally cut it off, so basically the whole strip is stuck inside the cartridge. Just a few millimetres are sticking out, but not enough to get a proper grip with pliers or other tool. Is it easy to open up somewhere to get it out without damaging anything?
08-11-2019 08:15 AM
That strip keeps the toner in the supply bin. Any disassembly runs the of a major toner spill. You could check YouTube for videos on how to refill and it might give you some guidance.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.