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Locked

‎03-17-2020 04:03 PM

HP Recommended
Product: Color LaserJet Pro MFP 281cdw
Operating System: Microsoft Windows 10 (64-bit)

I have forgotten the admin password for my Color LaserJet Pro MFP 281 and would like to find a way to reset it.

2 people had the same question
2 REPLIES 2

‎03-19-2020 07:44 PM

HP Recommended

@dkalling1
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the password screen?
  • Did you make any changes to the settings of your Printer prior to the issue?
  • When was the last time it worked fine?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

‎03-19-2020 08:29 PM

HP Recommended

See here.....

https://www.youtube.com/watch?v=Pe0Ar1TyBHY

https://www.youtube.com/watch?v=SfIhl9CvSOw

Factory Reset HP LaserJet M277dw
Factory Reset HP LaserJet M277dw
youtube.com/watch?v=Pe0Ar1TyBHY
Factory Reset HP LaserJet M277dw Printer Steps: 1 - Power Down 2 - Power Up 3 - Wait until you see the energy logo 4 - Press and hold the lower right hand portion of the display 5 - You can release when you see "permanent storage init"
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