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Locked

‎10-09-2020 09:22 AM

HP Recommended
Product: HP Color LaserJet Pro MFP 277C6

Everytime I try to click on any option on LCD, it asks for password. There is no way to reset this to factory default utilizing the LCD screen as it asks for password. Is there any other way to reset to factory default so I can configure new password?

Category:
1 REPLY 1

‎10-11-2020 10:48 AM

HP Recommended

@ckochhar

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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