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‎10-21-2019 10:25 AM

HP Recommended
Operating System: Other

Hp never stop laser jet 1200w printer showing error code 50

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1 person had the same question
2 REPLIES 2

‎10-21-2019 11:51 AM

HP Recommended

Error code 50 usually refers to the fuser or part of the print assembly:

https://www.printertechs.com/printer-troubleshooting/hp-error-codes/195-numeric-error-codes-50-59-hp...

 

Try to look up the event log on the printers control panel or EWS.  See if there is a more detailed description for us to research with you. Otherwise you will need access to a Service or Troubleshooting manual to decode what 50 means for this model.

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‎10-22-2019 11:48 AM - edited ‎10-22-2019 11:50 AM

HP Recommended

Hi,

The printer is in an error state. Reset the printer to resolve the issue.
  1. With the printer turned on, disconnect the power cord from the printer.
  2. Unplug the power cord from the power source.
  3. Wait 60 seconds.
  4. Reconnect the power cord to a wall outlet and to the printer.
    note:
    HP recommends plugging the printer directly into a wall outlet.
  5. Turn the printer on.

If the problem persists after completing the steps above, please follow below link to contact HP Support:

https://support.hp.com/us-en/contact-hp/product/hp-neverstop-laser-mfp-1200-printer-series/22955699

 

Shlomi



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