I am facing issue of error code 60.02.00 on the screen. The ... - HP Support Community

MeghanaK · ‎02-20-2020

I have installed HP printer Color laserJet Pro MFP M479fdw 2 days back. But now its showing printer failure. error code 60.02.00

Repairatrooper · ‎02-20-2020

Remove the paper tray and make sure that there is nothing jammmed. Reinsert the tray. You will need to cycle the power after doing this

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ALS-77 · ‎02-20-2020

A 60.xx error is a tray lift or feed error. Check the paper size guides in the cassette tray to make sure they're set correctly for the paper size and not too tight or far from the paper as either can cause the error. They should lock into detent spots that align the arrows for the sizes.

Remove all the paper from the tray and check that it is not bent, folded or damaged and sits in the tray cleanly.

Also, you can check inside the slot where the tray goes for any pieces of paper.

I am facing issue of error code 60.02.00 on the screen. The printer was installed 2 days back.

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