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‎03-18-2019 09:40 AM

HP Recommended
Product: HP LaserJet 1100
Operating System: Microsoft Windows 10 (64-bit)

this happenedthis happenedThis is when I click on "SlSetup.exe" and ....This is when I click on "SlSetup.exe" and ....

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2019 01:47 PM

HP Recommended

Hi,

Is it an HP Laserjet Pro P1100 printer?

 

The HP Smart Install feature has been discontinued a while ago and it is not supported on Windows 10.

 

With the printer connected, follow below utility and disable the HP Smart Install feature, then unplug the USB:

https://ftp.hp.com/pub/softlib/software12/COL53550/lj-129224-1/LJP1100_P1560_P1600_SI_Utility.exe

 

Next, unplug the USB.

 

Finally, download and install below software, only connect the USB when the installation asks to do so:

https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-...

 

Note: If the installation extracts but then won't launch, manually browse to C:\LJP1100_P1560_P1600_Full_Solution and double click HpSetup.exe to start the installation.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2

‎03-18-2019 01:47 PM

HP Recommended

Hi,

Is it an HP Laserjet Pro P1100 printer?

 

The HP Smart Install feature has been discontinued a while ago and it is not supported on Windows 10.

 

With the printer connected, follow below utility and disable the HP Smart Install feature, then unplug the USB:

https://ftp.hp.com/pub/softlib/software12/COL53550/lj-129224-1/LJP1100_P1560_P1600_SI_Utility.exe

 

Next, unplug the USB.

 

Finally, download and install below software, only connect the USB when the installation asks to do so:

https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-...

 

Note: If the installation extracts but then won't launch, manually browse to C:\LJP1100_P1560_P1600_Full_Solution and double click HpSetup.exe to start the installation.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎03-19-2019 08:23 AM

HP Recommended

Thanks!!! it very usefull. Now I can use my printer again 

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