01-17-2020 11:50 AM
I plug my 4050n into an HP Notebook. It worked fine before the move, but now prints blank pages. The printer cartridge is fairly new, and I also tried it with a new cartridge. There are no error messages on the printer. I think something might have gotten shaken loose during the move, but can't locate it.
01-17-2020 12:40 PM
Have you tried to print a report from the control panel? One possibility is that the lever that opens the shutter on the laser when the cartridge is inserted has broken off. On a printer this old, plastics get brittle and things start to fail. Are you getting any error codes or just blank pages?