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HP Recommended

I have just download and installed the latest 64 bit drivers  for Windows 7 from the HP Website for my Laserjet P1005.  However I am unable to get the printer to work.  i have tried both teh basic and teh full featured driver.

 

With the automatic setup, i get to the stage where it says to connect my printer (on both basic and full driver), however I never get an option to conitnue.  When i connect / turn on the printer, I see the device in Windows 7 control panel as an unknown device but the installation wizard doesn not change to give me teh next button.  So i cant do anything.

 

When I try to install in manually, I can successfully install the printer do Windows can see it, but when I go to print to it, the first time, the warning light just flashes on teh printer and after that, the printer does nothing.  If I delete the job from the queue, when i go to print again, the job just stays in teh queue and the printer lights stay normal.

 

Any1 have any ideas or are there issues with the drivers.

 

Thanks,

 

Daniel.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

SOLUTION!!

 

Hi,

 

I think I found the solution.

 

I downloaded the most recent driver from the HP website. I run the installation and as the instaler asked me to plug in the printer I did. Of course nothing happened.

I left the installer open and downloaded this tool:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-59850-1&lc=en&dlc=en&cc=us&...

 

I run the tool and, still nothing.

 

Then I opened the device manager and discovered the printer kisted under 'Unknown device'. I right cliocked on it and updated the driver, I selected to check for drivers online as well.

 

The driver installed within seconds and the still open HP installer recognized the printer, alowing me now to install the extended functionality.

 

I'm holding a pretty testpage iun my hand. It all worked. I don't think the plugandplay recovery tool was essential for it to work. But I posted it anyways.

 

Hope that helps.

View solution in original post

20 REPLIES 20
HP Recommended
I also have a problem with this, and after googling the question, many other people with p1005 are too. Could someone respond to this as soon as possible? I am really not okay with hp's printer just not working bc I really on it daily for work and school.
HP Recommended

indeed we are not the only ones with problems like these.

 

 

as you said OjOj, many people are in the same boat as us.I for one would like to See HP do something about it,

 

 

it you get anywhere could you let me know : will(at)wtf.dk

HP Recommended

Hello Daniel,

 

Scenario:

I experienced a very similar problem, could only print out a few pages on my P1005 using the basic driver, then was unable to print anything. Installed the full driver/pack, still was unable to get more than a page out.

 

Failure arrangement:

My P1005 was connected to a USB 1 (or USB 1.1) hub, this was connected to a 10 foot USB cable, next in line was a USB 2 hub followed by a Windows 7 Starter computer.

 

Solution:

Swapped the USB 1 hub for a USB 2 hub and the USB 2 hub next the computer for a powered USB 2 hub. This is working for the moment; whether the failure was due to having a USB 1 hub in the chain or not enough power I cannot say, but cannot generate the effort required to dig behind bookcases again to satisfy my curiosity. All the hubs in question do not appear to be faulty. This is using the full driver/pack.

 

Good luck.

HP Recommended

I just dealt with pretty much the same problem - installing the LaserJet P1005 onto my new Windows 7 pc.  The installation CD would go through to the point where it would ask you to connect the USB plug and then it would fail to recognize anything. 

 

I just downloaded the new 64 bit driver from the website :

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=us&lang=en&product=3435676

 

I just grabbed the HP Laserjet Hostbased Plug and Play Basic Driver, installed it and the printer started to work fine. 

 

Make sure you're getting the right version for your type of Windows and processor (64-bit vs 32-bit).

 

Here is the page with all the different versions:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&os=4063&product=34356...&

 

Hope that helps.

 

 

HP Recommended

This is very similar to the install problem on my P1006 usinin Win7x64. Everything installs but file stay in que with message "printing". Never an output. Wonder if there is a problem with all the 1000-1500 series. Anyone else  with similar install. HP support is no help whatsover. Rumour is they wount support all their printers.

HP Recommended

I'm having the same issue. I've downloaded the full driver install and the pnp, I've instaled both separately and the printer still does not output anything. I'm running Windows 7 x64 but it just doesn't work. Anyone found a solution?

HP Recommended

SOLUTION!!

 

Hi,

 

I think I found the solution.

 

I downloaded the most recent driver from the HP website. I run the installation and as the instaler asked me to plug in the printer I did. Of course nothing happened.

I left the installer open and downloaded this tool:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-59850-1&lc=en&dlc=en&cc=us&...

 

I run the tool and, still nothing.

 

Then I opened the device manager and discovered the printer kisted under 'Unknown device'. I right cliocked on it and updated the driver, I selected to check for drivers online as well.

 

The driver installed within seconds and the still open HP installer recognized the printer, alowing me now to install the extended functionality.

 

I'm holding a pretty testpage iun my hand. It all worked. I don't think the plugandplay recovery tool was essential for it to work. But I posted it anyways.

 

Hope that helps.

HP Recommended

Hi,

 

I think I need some help. Started to install the P1005 software from the original disk on my new Windows-7 laptop. It didn't work. However realized that it's a 64bit system. First uninstall the old stuff. Then tried to download the plug-and-play version (64b) from the HP site.

However, the installation procedure just dies in the middle of it's "preinstalling files" proces...

Any idea?

 

rgds,

Jaap

HP Recommended

^^^^^^^^^^^^^^^^^^^^^

 

It definitely worked. Granted I did try this step before (but my printer was errored out for some reason so I couldn't do anything), however, I uninstallled everything, and did the above after restarting and it worked. 

 

Thanks.

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