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‎05-28-2020 08:19 AM

HP Recommended
Product: LaserJet Pro M118dw

I moved to a different home and am trying to connect/reset my LasterJet Pro M118dw printer to a different wifi network. The setup software isn't recognizing the printer at all, and the information on HPs website is useless. Anyone able to help? 

5 people had the same question
1 REPLY 1

‎05-28-2020 10:14 AM - last edited on ‎10-27-2022 02:00 PM by Retired

HP Recommended

Hi,

Try following the steps listed under ‘Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app’ below, holding the wireless button for more than 20 seconds as listed for most HP Laser printers should work and restore setup mode for your printer:

https://support.hp.com/us-en/document/ish_1736500-1626554-16 



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