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- HP Community
- Printers
- LaserJet Printing
- Laserjet M15W - change wifi network

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09-19-2019 06:39 PM
May I know what exactly is the issue?
I suggest you Restore the Network Settings back to Factory Defaults
Press and hold the Resume and Cancel button until the Ready light begins blinking,then release the Resume and Cancel button.
Next Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration page.
Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.
Go to the Service tab. In the Restore Defaults area, click the Restore defaults button. The printer automatically restarts
Next Connect the printer back to your Network.
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
09-20-2019 12:32 PM
I already configured the printer with the installation software from HP's site. I had to connect a USB cable to do so. I printed the config and it shows 192.168.1.84 as the IP for the printer. If I ping the printer, there is no response. The same if I try http://192.168.1.84 the webpage for the printer does not come up. The wifi button is solid blue.
09-21-2019 03:19 PM
The printer might have been configured with the Software but it still needs admin access to be able to connect to the Network. As mentioned earlier, all office networks are secured and have admin rights for security reasons. That is why only the IT Team or Network Admin in the Office can grant the access and print permissions
KrazyToad
I Am An HP Employee