MENU ACCESS IS DISABLED

[BIGMIKETHETALL1]

HI I NEED TO GET INTO MENUS ON MY HP COLOR LASERJET PRINTER I CAN NOT FIND A SETTING ON PC THRU (USB) SYSTEM MENUS, IS THERE IS A WAY TO FACTROY RESET THE PRINTER OR UNLOCK MENU THROUGH PC OR ON THE DEVICE? IF ANYONE VAN HELP THAT WOULD BE GREAT

THANKS MSB

[John_Getzke]

Normally removing the admin password requires a Cold Reset.  However the Service Manual for the CP1510 suggests this model does not have a Cold Reset function.  Instead it suggests performing a normal Restore Defaults function.

Page 203 of the 1510 Service Manual:

Cold reset

The traditional cold reset function found in other HP LaserJet products is not supported for this product. The equivalent function is the Restore defaults option in the HP Color LaserJet CP1210 Series Toolbox (HP Color LaserJet CP1210 Series Printer) or the Service menu (HP Color LaserJet CP1510 Series Printer).

Restoring the default settings unlocks menus that have been previously locked and resets all controlpanel menu items to the factory defaults. It does not reset the serial number and the page counts.

NOTE: Before restoring defaults, print a menu structure report and a configuration page. Use the information on these pages to reset customer-specific settings.

CAUTION: All HP Jetdirect settings are also reset. Be sure to print a configuration page before restoring defaults. Make note of the IP address that is listed on the Jetdirect configuration page. You might need to restore the IP address after performing a cold reset.

If that doesnt work there is also an NVRAM reset.  however this level of reset can wipe out some printer values you may want to hold onto.  Best to save this one for last.

Page 204 of the 1510 Service Manual;

NVRAM initialization

CAUTION: All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing an NVRAM initialization. Make note of the IP address that is listed on the Jetdirect configuration page. You need to restore the IP address after performing an NVRAM initialization.

Performing an NVRAM initialization resets the following settings and information:

● All menu settings are reset to factory default values.

● All localization settings, including language and country/region, are reset.

After performing an NVRAM initialization, reconfigure any computers that print to this product so that the computers can recognize the product.

Perform an NVRAM initialization on the HP Color LaserJet CP1510 Series printer

1. Turn the product off.

2. Simultaneously press the Right arrow button and the X button. Keep these buttons depressed

as you turn the product on.

3. When Permanent storage init. appears on the display, release both buttons.

4. When the product has finished the NVRAM initialization, it returns to the Ready state.