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‎08-21-2019 11:28 AM

HP Recommended
Product: MFC-9340CDW
Operating System: macOS 10.14 Mojave

Every single page that I attempt to print gets jammed.  It gets jammed after the paper makes the turn out of the paper bin and slightly more than half of the page prints.  I can clear the jam and have removed all of the toners and drum to ensure there are no remnants of paper or any other foreign object left inside.  I have read a lot of online posts and have ensured that the paper is correctly aligned and secured in the paper bin.  Any other troubleshooting ideas before I either have to have my printer serviced or replaced?

1 REPLY 1

‎08-21-2019 10:06 PM

HP Recommended

You have wandered onto a support page strictly existing to support HP users and their HP products. I would suggest that you contact Brother for assistance.

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