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HP Recommended
Color Laser Jet pro MFP M277dw
Linux

Has anyone any ideas what could be wrong?

After longer longer sleep period (some hours) the printer doesn't print. As if it was only partially awake.

When I power it off and back on, sometimes I don't hear the warming up sounds, and sometimes just breafly.

If I try to print something, the printer says "printing", but nothing comes out.

Powering it off and back on a couple of times, it sounds to go through the whole warm-up.

After that the printer prints normally.

 

[Edit]

BTW, even if it doesn't print, the hp-toolbox reports the supplies fine.

I'm an embedded SW designer from Finland, and I've nothing to do with HP - other than buying HP products every now and then for my personal use.
2 REPLIES 2
HP Recommended

Hi Turboscrew,

Sorry you are having a problem with your 277.  The machine has a sleep setting that can be changed but cannot be turned off because of energy savings laws.  If you are waking the printer with a print job, it might take almost a minute for the engine to wake up, receive the job, warm up the fusing system and engage the motors and paper handling before the "printing" message goes away and a print comes out.  If you send the same job twice, does one page come out or two?  That would indicate that the first job that was printing was being flushed from the queue.  Not sure what to do about that.  There have been reports of these machines not waking up on some signals, like an incoming fax, or a walk up copy job.  If this is the problem, sorry to say, please try this.  Before sending the print to the sleeping printer, walk over and touch the screen or tap one of the buttons.  That should wake the machine and have it ready for the printing.  Dovid

I am an HP Employee
I work in Laser Jet Printing ((;-)>
The opinions expressed here are my own and not those of HP. Kudos are always appreciated if I have helped you.
HP Recommended

It doesn't print even after several minutes from sending a print job.

And like I said, as if the warm-up is not done normally - telling by the sounds it makes.

 

I'm an embedded SW designer from Finland, and I've nothing to do with HP - other than buying HP products every now and then for my personal use.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.