MFP M127fw won't scan to my email

[chiefsroc]

MFP M127

[DocCottle · Accepted solution]

Hey @chiefsroc,

Welcome to the HP Support Forums!

I understand that you are having some issues with using Scan to Email on your Laserjet M127fw Printer. I can help you with that, however I am going to need to know what happens when you try to Scan to Email first. Once I know more, I will be better able to assist you.

[chiefsroc]

I am using Windows 7 . I scan to eamil as a PDF. Then i hit save button and outlook express is pulled up instead of windows live. I used outlook express until I reinstalled windows 7 months ago. At that ime MS said outlook express was no longer offered or supported. So I am using outlook thru windows essentials i.e live.com

[DocCottle]

Ah, you're scanning to your PC and using the Scan to Email feature there. To use that form of Scan to Email you would need to install a mail client on your PC and configure a valid email address. There should be some downloadable form of Outlook to use. Failing that Mozilla Thunderbird is one of many free email clients that should still be supported on Windows 7.

If you are unable to setup an email client on your PC, you can also save the document to your PC and then attach the document to an email.

Please let me know the results after following the above.

[chiefsroc]

I have been saving as a PDF to documents, then ataching to live.com email. I need to figure out how to get live to replace outlook express as the client.

[DocCottle]

This is starting to get beyond my area of knowledge, however I know it is possible to setup another mail client to use your Outlook email address. After installing a new email client you can find Microsoft's mail server settings by clicking on this link. Using those settings should allow you to setup the email client so that you can use Scan to Email within the app.

Please let me know if you have any other questions and I can see if I can find any information on my side.

[chiefsroc]

Hey sorry I am trying to scan to email 2012 windows live from windows essentials.