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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- LaserJet Printing
- Re: P2035 no duplex/watermark options
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05-04-2018 01:30 AM
Recently swapped broken P2014 for P2035 taken from another user.
W10 loaded printer when plugged in but printer properties options are very very limited, on previous installation options were there for manual duplex and watermarks but not now.
I tried loading driver from HP site but still no difference ?
Annoyed that I cannot work this out myself
Thanks
Graham
Solved! Go to Solution.
Accepted Solutions
05-04-2018 07:32 AM
Sounds like a driver problem.
Did you end up loading one of the Microsoft Class Drivers instead of the HP UPD or Model specific driver? Once you confirm which one is currently loaded then try one of the various alternatives.
This printer should accept any of the UPDs that you have access too. One driver or another should return the functionality that you are missing assuming it is available on Win10 in the first place.
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05-04-2018 07:32 AM
Sounds like a driver problem.
Did you end up loading one of the Microsoft Class Drivers instead of the HP UPD or Model specific driver? Once you confirm which one is currently loaded then try one of the various alternatives.
This printer should accept any of the UPDs that you have access too. One driver or another should return the functionality that you are missing assuming it is available on Win10 in the first place.
Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.
Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.
05-04-2018 07:55 AM
Indeed it was thank you, took the printer off the PC, reinstalled driver from HP and all is back as it should be, guess the driver W10 loaded was enough to make printer work but not to full functionality.
Thanks for the pointer I needed
Graham
05-04-2018 08:03 AM
>guess the driver W10 loaded was enough to make printer work but not to full functionality.
Yup that sounds exactly like the Windows Class Driver is designed to do. Windows wanted to cover all the universally available minimum requirements to use a printer. All the models specific features and whatnot require a vendor or model specific driver.
Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.
Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
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