Phone number for warranty/carepack support

[JimRhodes]

Where can I find the phone number for support on warranties and carepacks.

I cannot find my carepack certificate and need to call them about a problem with my printers.

Thank you,

[Dragon-Fur · Accepted solution]

@JimRhodes

The following may work to verify your Contract details:

Warranty Check

• Warranty Check – Single or Multiple Devices

If the check provides results, click on #### to see details of active contracts.

Regardless of whether the online check works, contact HP Support -- your contract information should be available to the HP Support representative when you provide HP with your printer's serial number.  (Do NOT publish / post your serial number here -- we are a public forum.)

HP Contact Information – Sales, Technical Support, other Contacts 

For USA / Canada

1. Create case online: HP Customer Support - USA / Canada - Contact
2. Receive Case Number and Contact Information (after the completed form is submitted)

For UK

1. For faster support, create case online HP Customer Support - UK - Contact
2. Contact Phone: 0207 660 0596

OR

HP Tech support/ Customer Service – Some English-Speaking Countries

OR “everywhere else”

HP World-Wide Support

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Help to find Product Number:

• Identify my Notebook Model
• HP Printers - How Do I Find My Model or Printer Number?
• HP Printers, Desktops, Printers, and Devices – Find Product Number

Warranty Check

• Warranty Check – Single or Multiple Devices

Scams and Unscrupulous Contacts

• HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

HP Limited Warranty Statement (General Information)

• HP Worldwide Limited Warranty and Technical Support

Optional Coverage Plans:

Enter your product number in the form to view available Warranty plans

• Care Pack Central

CarePack Definitions:

• Care Pack Services Definitions

Service Centers

• Find Authorized support providers - USA

Care Pack and Services

• HP Consumer Services (Service Purchase Information)
• 1-866-724-8600

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• Use Categories and the search window to narrow the search
• For example, search for “Scan”

Moving your printer to Another Country / Region? 

• Have your new region’s printer ink purchased and on hand, then contact HP Support

     HP Printers - Finding Ink Cartridges after Moving to Another Country/Region

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