Printer M3027 mfp PCL6 is in a state of error

[MiamiCraig]

I have tried loading new drivers, etc. but I cannot print as of today.  My HP laptop is connected wirelessly, but the printer is contacted to the router.  It says my printer is in a state of error.  I cannot account for what changed from yesterday.  There are no updates to my system.

[davidzuts]

Did you go to the printer and see if there is any message on the display. If the printer is in ready mode, print a config report from the reports menu and see if maybe the ip address has changed. Happens all the time.

[MiamiCraig]

There is no error on the printer screen,  I printed out the config report as suggested.   It is not the same IP when I first set up the machine three years ago, but it does match what is in the computer device manager.  

[davidzuts · Accepted solution]

You need to go into printer properties and then clicking on the ports tab and see what ip address the driver is using and make sure it matches the actual ip address. You should also go to a dos prompt and see if you can ping the ip address. If both are the same and it still does not work you may want to check to make sure no other device in your network took the ip address. Just disconnect the ethernet cable from the printer and try the ping again. If you get a reply that is your issue. If still no luck then I would delete the printer on the computer, turn the computer off and then back on and then I would reload the printer again.

[MiamiCraig]

After pinging, I got a new ip address so I deleted the printer, reloaded, and rebooted, and now it works.  I so appreciate your help!!!!!