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‎10-12-2016 08:26 AM

HP Recommended
Product: HP Laserjet P1606dn
Operating System: Mac OS X 10.11 El Capitan

Every time I go to print, either the printer will automatically print non-sensical letters across the top of each page (printer continues to feed continuous pages unless I stop it) OR it will say it is offline. Recently, my husband deleted the printer from System Preferences to begin a clean slate. For some reason, now, the printer can't even be read to add to system preferences (Printers). Any solutions? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2016 08:31 AM

HP Recommended

Hi @RAKLER, 

 

Welcome to the HP Forums! 
 

I read your post that your HP Laserjet P1606dn printer keeps going offline. I am happy to help! 
 

Please try the steps within this guide, 'Printer Offline' or 'Printer Not Responding' Message (OS X), and let me know the results! 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope to hear from you soon! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

2 REPLIES 2

‎10-13-2016 08:31 AM

HP Recommended

Hi @RAKLER, 

 

Welcome to the HP Forums! 
 

I read your post that your HP Laserjet P1606dn printer keeps going offline. I am happy to help! 
 

Please try the steps within this guide, 'Printer Offline' or 'Printer Not Responding' Message (OS X), and let me know the results! 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope to hear from you soon! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

‎10-13-2016 08:58 AM

HP Recommended

Thanks so much. Yeah, I think it may have been the cable. Have replaced with another.

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