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‎11-04-2020 03:48 PM

HP Recommended
Product: HP MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

After successfully printing a few jobs, the printer will all of a sudden not print.

It will fire up, and sound like it is going to print, but then it winds down and never does print.

If I restart the print job, it fires up but then winds down without printing.

If I power off the printer, once it's warmed back up, it prints fine.

But then will happen again once it's printed a few jobs without issue.

It happens within the same software, from the same computer, on the same printer.

It has happened with multiple different software since I have owned it (for just a few months).

 

Category:
3 REPLIES 3

‎11-04-2020 09:47 PM

HP Recommended

How are you connecting to the printer, USB, Network or Wireless?

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‎11-10-2020 10:16 AM

HP Recommended

I am connected via Wireless

‎11-10-2020 01:12 PM

HP Recommended

Another detail I just experienced when it fails to print, as usual it starts to cycle on but then stops and I can't even get the touchscreen to wake up. So I would think it is nothing to do with connectivity to my computer and more of a glitch in software/hardware.

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